SchoolsHub
The School-Family Network
Through SchoolsHub, parents can stay up to date with the latest school activities, important announcements, and crucial information, which actively involves them in their children's educational journey.
Mobile App (iOS & Android)
MY ROLEProduct Designer
CREDITSJudith Magaña, Product Manager
Jorge Vazquez, Project Manager
Adriana Cañedo, Product Designer
CHALLENGEBoosting the School-Parent relationship
Communication between parents and schools is important to encourage transparency regarding students' education.
Previous interviews with parents revealed their need for direct school communication to address questions and stay updated. This insight inspired us to further investigate and validate the opportunity to design a dedicated space for schools to facilitate these conversations.
DISCOVERYMapping communication gaps within school communities
By conducting research surveys, we obtained valuable insights into the effectiveness of communication between schools and parents. This allowed us to identify areas for improvement in the school-parent dynamic.
Key takeaways
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The Importance of Communication
Improving school communication through a more efficient and consistent platform can significantly increase parent satisfaction.
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Keeping Parents Engaged and Informed
Parents actively seek updates from schools, highlighting the significance of effective communication in fostering their involvement.
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Addressing Language Barriers
Communication barriers, particularly for non-English-speaking parents, challenge their interaction within the school community.
SOLUTIONCommunication Bridge: Create a space that allows schools and parents to interact easily.
Stay Informed with the Latest School Updates
Whether you're a parent or school staff, this section ensures everyone in the school community is always well-informed about what's happening at the school.
Open communication between schools and parents
Facilitating direct communication between schools and parents through real-time chats, enabling instant conversations, questions, and knowledge sharing among all community members
Real-time updates on School Activities
No more missing essential school updates—enjoy effortless, real-time notifications.
Live Multilingual Conversations
Live Translation breaks down language barriers. It provides instant translations during conversations, ensuring that language differences don't obstruct communication between parents and staff.
OUTCOMESThe project was paused due to other business priorities. The app's launch was indefinitely postponed.
Despite the project being paused, future iterations aimed to enable the possibility for parents who are searching for new schools to engage in direct conversations with schools and enhance student-teacher interactions
LESSONS LEARNAligning Bussines with User Needs
Collaboration between different departments within the company was essential in adjusting the project's scope. This ensured that the proposed solution aligned with the needs of the users and their definition of success.